1. Acceptance of Terms

By accessing or using the Poso Tru online application platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

2. Description of Service

The Service allows users to submit applications for the following: TODA Application (including renewal), PODA Application (including renewal), PPF Application, Service Application (including renewal), TODA Dropping Application, and PODA Dropping Application. You are responsible for providing accurate and complete information during the application process.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. By using the Service, you represent that you meet these requirements.

4. User Responsibilities

• Provide truthful and accurate information in all application forms and submissions.
• Upload valid and authentic documents as required for your application.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations when using the Service.

5. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Submit false, misleading, or fraudulent information or documents.
• Attempt to gain unauthorized access to the Service or other users' accounts.
• Interfere with or disrupt the functionality of the Service.

6. Intellectual Property

All content, logos, and materials on the Service are owned by Poso Tru or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

8. Limitation of Liability

To the fullest extent permitted by law, Poso Tru and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, profits, or business opportunities.

9. Termination

We may suspend or terminate your access to the Service at our discretion, with or without notice, for violations of these Terms or for any other reason. Upon termination, your right to use the Service will cease immediately.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on the Service or through other communication channels. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of [insert relevant jurisdiction, e.g., San Pedro, Laguna].

12. Contact Us

If you have questions about these Terms, please contact us at [insert contact email or support channel].

1. Introduction

Poso Tru ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online application platform (the "Service") for submitting applications such as TODA, PODA, PPF, Service, and Dropping Applications.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name (first, last, middle, suffix), phone number, email address (optional), applicant type (operator or driver), and account credentials.
• Application Data: Documents and information submitted as part of your application, such as requirements for renewals or dropping applications.
• Automatically Collected Information: IP address, browser type, device information, and usage data (e.g., pages visited, time spent on the Service).
• Verification Data: One-time passwords (OTPs) sent to your phone number for account verification.

3. How We Use Your Information

We use your information to:

• Process and manage your applications for TODA, PODA, PPF, Service, and Dropping services.
• Verify your identity through OTP authentication.
• Communicate with you regarding your application status, account, or Service updates.
• Provide customer support and respond to inquiries.
• Improve and maintain the functionality and security of the Service.
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party providers, such as Firebase for OTP verification, who assist in operating the Service. These providers are contractually obligated to protect your data.
• Government Authorities: Relevant agencies reviewing your applications, as required for processing.
• Legal Compliance: When required by law, regulation, or legal process, or to protect our rights, property, or safety.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no online platform can guarantee absolute security, and you use the Service at your own risk.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Application data may be retained as required by relevant government agencies.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access or request a copy of your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your information, subject to legal retention requirements.
• Object to or restrict certain uses of your information.

To exercise these rights, contact us at [insert contact email or support channel].

8. Third-Party Services

The Service uses third-party services, such as Firebase for authentication. These services have their own privacy policies, and we encourage you to review them.

9. Cookies and Tracking

We may use cookies or similar technologies to enhance your experience, such as remembering your preferences or analyzing usage patterns. You can manage cookie settings through your browser.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on the Service or through other communication channels.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at [insert contact email or support channel].